State Farm® Insurance Agent Arty Pagan

"Save yourself the stress and hassle, find an agent who cares!"

"We've been using Arty's office for 20 years for all of our insurance needs. It has gone down hill slowly over the last 10 years. Apparently, they spend their time getting reviews rather than doing their job because the lack of attention to detail and customer service has gone from a 8 out of 10 in 2005 to a 2 out of 10 in 2025! Valarie left and she was the ONLY reason we stayed. She was competent and always provided excellent costumer service. We will be moving to another agent asap!"

"Emily Ashford, Great Insurance rep for Arty Pagan State Farm Ins. Patient, informative and just a pleasant experience. Thank You!"

"Emily was exceptionally courteous and knowledgeable"

"A current State Farm customer wanting to discuss the transfer of our relationship from an agent in Naples to be closer to home. Felt totally put down because my wife and I live in Palm Bay, guess not respectable enough since we don't live in Viera, truly a sad commentary on Community to a new resident of Florida. Client contact to check out possibility of appointment to just to meet a representative was to call me back..never bothered to reach out. Overall, it was a disappointing experience with a company that boasts almost a five-star rating and champions customer service excellence."

"Jim McCarl was very helpful with my insurance needs. He was extremely knowledgeable and answered all of our questions. He was both professional and friendly in all interactions."

"I had a wonderful experience with Brenda sorting out car insurance. She answered every email and phone call with professionalism, understanding, and knowledge. Things could not have worked out better when all was said and done. Thank you, Brenda, for a walking me through the process and for adjusting our policy!"

"I had the tremendous pleasure to work with Jennifer with my insurance policies. She was extremely detailed in her knowledge and her customer service was impeccable."

"Emily has been great to work with during my transition to Florida. Thank you"

"I've been a client of Arty Pagan's office for decades as I've moved in and out of Florida during my career. Always found them to be exceptionally responsive and helpful in keeping rates down. Most recently Brenda Stocum found a way to knock a chunk off my auto insurance. She's very helpful and it's much appreciated."

"Emily is the sweetest and very personable, I highly recommend!!"

"Brenda was very helpful and went out of her way to help me solve a problem with my State Farm drive safe app without her help I would’ve been lost. I would highly recommend Brenda’s help at this State Farm office to anyone thank you again Brenda you are awesome! Marvin"

"Emily has been awesome to work with since moving to Florida."

"Rapido,eficiente,buena atencion todo perfecto. Muchas garcias"

"Very personable and knowledgeable"

"Fantastic people to work with. Highly recommend."

"I had an excellent experience working with Emily at State Farm. She was incredibly professional, knowledgeable, and always quick to respond to my questions and concerns. Emily made everything easy, from setting up my policy to assisting with its cancellation when my sailing plans changed. Her friendly attitude and attention to detail truly stood out, and I appreciate the level of care she provides. I look forward to working with Emily and the team again when I return to the area. Highly recommend!"

"I can’t speak highly enough about the exceptional service McKayla and Jim provided. They not only saved me thousands on car insurance but also helped me bundle my car and home insurance for even greater savings. Their professionalism, knowledge, and dedication made the entire process seamless. I’m truly grateful for their outstanding support and highly recommend their services to anyone looking for quality insurance solutions!”"

"We had been talking to so many agents about insurance for our home and cars. The price was outrageous and the people confusing to talk to. Emily was so awesome to work with and got us the BEST rates. Thank you Emily!!"

"My wife and I were in a bind. Purchased a new home along with having three cars, all was costing us an arm and leg. But, We called State Farm for assistance, and Emily Ashford went above and beyond to get us in a good position. Securing both a better policy for our home (more coverage), and getting us a reduction on our auto premiums. Saving us more than $1k a year!!! Thank Emily. Highly recommend her, and the Arty Pagan State Farm agency as a whole! They wont disappoint."

"Emily was very helpful with consolidating all our insurance policies into one. Even with my busy schedule, she was patient and keep contact with me."

"TERRIBLE el servicio al cliente! No saben como explicarte de manera educada y profesional el aumento de tu factura. No te ayudan a buscar soluciones. Decepcionada de la atencion!!! Poco profesionalismo!"

"New State Farm customer and received great service from this agency which led me to go with them for my policy. Recently I called to make a policy update and got someone on the phone immediately. Sent them information through email and it was completed promptly. Really happy with the customer service at this location."

"A joy to deal with!"

"Pretty big place, and they took care of me as soon I walked in. Unfortunately, I have to cancel my car insurance with them after 8 plus years because it went up 3 times in the last year and half. But thank you for all those years 👍"