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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisa Oakley

Lisa Oakley

April 7, 2026

5  out of  5
rating by Lisa Oakley
"John was patient and took the amount of time we needed to set up our new policy."
We responded:
"Thank you, Lisa! We appreciate you giving us the opportunity to earn your business!"
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Marla Ellin

April 6, 2026

5  out of  5
rating by Marla Ellin
"Arty was very efficient, he explained the policy very clear very pleasant gentleman."
We responded:
"Thank you, Marla!"
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John T

April 2, 2026

5  out of  5
rating by John T
"Very helpful!"
We responded:
"Thank you, John!"
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Ivette Collado

April 2, 2026

5  out of  5
rating by Ivette Collado
"Karl Leech from State Farm was courteous and accommodating to my insurance needs. Thank you for your help and guidance!"
We responded:
"Thank you, Ivette!!!"
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Jean N

April 2, 2026

5  out of  5
rating by Jean N
"Shanna helped me so much. She saved me alot on my car insurance. Great customer service!! Thanks so much"
We responded:
"Thanks, Jean! I’m glad Shanna was able to save you so much on your car insurance!"
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Joyce Harrison

April 2, 2026

5  out of  5
rating by Joyce Harrison
"Jon was AMAZING througout the process of changing companies. Professional, great communication, and saved me money. Thank you Jon"
We responded:
"Thank you, Joyce! We appreciate you switching over to Sate Farm! Glad to know Jon was able to save you money. "
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Barb Fleitz

April 1, 2026

5  out of  5
rating by Barb Fleitz
"Jon was wonderful to work with when purchasing condo insurance. He saved me a large amount on my auto insurance too. I highly recommend working with him and this agency!"
We responded:
"Thank you, Barbara! I'm so happy that Jon was able to save you a large amount on your auto insurance! We appreciate you giving us the chance to earn your business."
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Valerie Williams

April 1, 2026

5  out of  5
rating by Valerie Williams
"Thanks for your time! Emily, I have really appreciated your help, over the years! You always take your time to explain and your knowledge is impeccable! You are the best!!"
We responded:
"Thank you, Val!!! Hope you are well. "
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Eric Garcia

April 1, 2026

5  out of  5
rating by Eric Garcia
"John and Jim pulled out all the stops best ever"
We responded:
"Thank you, Eric!!!"
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Darrell Buchanan

April 1, 2026

5  out of  5
rating by Darrell Buchanan
"Just wanted to pass along how much I appreciate Karl helping me switch over my auto insurance. I stopped by the office without an appointment and Karl immediately got things rolling. It’s good to know that things can still get done face to face. Many thanks!"
We responded:
"Thanks for stopping by and giving us the chance to earn your business, Darrell! We appreciate seeing our customers face to face!"
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Don Dishong

April 1, 2026

5  out of  5
rating by Don Dishong
"I worked with Jon to switch over my auto insurance from my previous company to State Farm. It was a pleasure working with him. He also pointed out where I was dangerously low on a liability option. We fixed that, and he also talked me through the benefits of an umbrella policy. I really appreciate his great customer service. Thanks, Jon."
We responded:
"Thank you, Don!!! We appreciate the opportunity to earn your business. Our goal is also to provide solid advice in regard to your coverages. I'm happy that Jon was able to do that for you."
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Charlotte Vaccaro

March 31, 2026

5  out of  5
rating by Charlotte Vaccaro
"Jim is wonderful and so helpful. I met him at a booth during a community gathering and since then he has been dedicated to me and my family in helping us get the best rates and insurance that works for us. Anytime I have a question or concern he is there to help."
We responded:
"Thank you, Charlotte! Being engaged in the community has always been a major focus of this agency.... like a Good Neighbor :) "
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Cedr Rou95

March 31, 2026

5  out of  5
rating by Cedr Rou95
"Our agent was Jim, and he's been great so far since we met him at an event in our neighborhood. He's easy to talk to very friendly and really looks out for us as customers. We are sticking around for a while thanks to his help."
We responded:
"Thank you, Cedr! Jim always looks out for our customers' best interests. So glad that he was able to help you. "
Profile photo of Lisa Kreutz

Lisa Kreutz

March 31, 2026

5  out of  5
rating by Lisa Kreutz
"Thank you Emily for being proactive and reaching out. The only reason I left a year ago was due to rates. I appreciate you keeping me in the loop about your new improved rates and look forward to working with you again!"
We responded:
"We love having you back, Lisa!!! Thanks for giving us the opportunity to win you back! Our rates are very competitive right now and we are bringing back many customers. "
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roger Smith

March 30, 2026

1  out of  5
rating by roger Smith
"not a happy customer just had to drop bundle now pay 200 more every 6 months long time customer means abouslutly nothing to state farm safe driver no tickets I will be looking else where very soon"
We responded:
"Thank you for your feedback, Roger. We appreciate you being a long-term customer. However, your most recent premium did decrease. But, the changes you recently asked us to make on your policy resulted in a premium increase, unfortunately."
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Barbara King

March 30, 2026

5  out of  5
rating by Barbara King
"We had an excellent experience purchasing auto and umbrella insurance from Arty Pagan State Farm. Jon responded quickly, patiently and knowledgeably to our many questions during the purchase process."
We responded:
"Thank you, Barbara!!! We appreciate you giving us the opportunity to earn your business. "
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Jered Jerome

March 28, 2026

5  out of  5
rating by Jered Jerome
"Emily is super helpful, kind and efficient!"
We responded:
"Thank you, Jered! "
Profile photo of Jennifer Brock

Jennifer Brock

March 27, 2026

5  out of  5
rating by Jennifer Brock
"Jim McCarl was great to work with. He helped us get a much better rate on our home insurance without making the process complicated or overwhelming. He was easy to get in touch with, answered all our questions, and just made the whole thing straightforward. We actually ended up recommending him to a colleague, and he helped them cut their home insurance cost in half, which says a lot. Overall just a really solid, trustworthy guy who knows what he’s doing. Definitely recommend reaching out to him if you’re shopping around."
We responded:
"Thank you, Jennifer!!! I'm so happy that Jim was able to help you get a much better rate on your home insurance. We sincerely appreciate you recommending our office to a friend. "
Profile photo of ginger himelein

ginger himelein

March 27, 2026

5  out of  5
rating by ginger himelein
"Emily was very thorough in explaining the builders insurance. She was quick to answer any questions we had. She did not look to push more insurance on us, she respected our answer when we said not right now. I loved working with Emily."
We responded:
"Thank you, Ginger! I'm so happy that you had a positive experience with Emily. We try to help our customers understand the complexities of insurance and help them find the right coverage for the right price. "
Profile photo of Richard Hargraves

Richard Hargraves

March 26, 2026

5  out of  5
rating by Richard Hargraves
"Jim McCarl is the best State Farm agent. He is professional, kind, and handsome. He is the James Bond of the State Farm world. I know other call Jake from State Farm, but I call Jim! He is the good neighBAR that Arnold Swartzeneggar describes. In all seriousness, he helped my family bundle our house and car insurance. Stretching the dollar in a house with two educators and two young kids is always appreciated. Entrust this State Farm office and ask for Jim. He is a gift from God!"
We responded:
"Haha! Thanks, Richard! Jim has a lot of nicknames in our office, but no one has called him James Bond until you. I'm sure it will stick :). Thanks for giving us a chance to earn your house and car insurance business. "
Profile photo of Andrew Jones

Andrew Jones

March 26, 2026

5  out of  5
rating by Andrew Jones
"Incredible experience working with Jim at Arty Pagan’s State Farm. He helped us understand what the right coverage is for us at a lower rate and he executed with diligence and grace."
We responded:
"Thank you, Andrew. Jim does a great job for our customers. I'm glad you were able to get the right coverage with a lower rate with us. "
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Holt Trenor

March 25, 2026

5  out of  5
rating by Holt Trenor
"We worked directly with Jim McCarl, and he made our move from Alabama to Florida seamless from an insurance standpoint. He transferred all of our existing policies over, and was very helpful with setting up our life insurance by walking us through the different options. Highly recommend!"
We responded:
"Welcome to Florida, Holt! Thank you for trusting us to handle your auto, home, and life insurance. "
Profile photo of Carlos

Carlos

March 25, 2026

5  out of  5
rating by Carlos
"Thank you Emily for that great service you provide me as usual of course, better impossible all my insurance was set up quick and easy! Extremely professional service from you Thank you so much!!"
We responded:
"Thank you, Carlos! I'm glad that Emily was able to set up your insurance quickly and easily. We appreciate the opportunity to earn your business. "
Profile photo of Kim Spivey

Kim Spivey

March 25, 2026

5  out of  5
rating by Kim Spivey
"I spoke with Brenda and was a little upset couldn't figure out how to get everything done that needed to be done in order for my car to be towed and also it was scary because not real good with technology being said it was not a big thing in my day as I am a little older but she jumped right in there and took over and help me through each and every step of getting someone there to pick my car up and tow it to where it needed to be fixed she was amazing and even actually text back to make sure that I had been picked up safe and had means to find a way home she was like I tell you she is definitely a keeper you guys have no idea what a goal mine you have in her"
We responded:
"Thank you, Kim! Brenda is always happy to help our customers and walk them through the steps of filing a claim when needed. Glad to know that your experience was so positive. "
Profile photo of Vickie Lunden

Vickie Lunden

March 24, 2026

5  out of  5
rating by Vickie Lunden
"Jon and Jessica were very helpful!!! They always are when I have questions."
We responded:
"Thank you, Vickie!!!"