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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stan Zoubek

June 23, 2025

5  out of  5
rating by Stan Zoubek
"Jim helped me through the entire process on insurance for a new construction home, everything went so smoothly the whole way! And a better price on car insurance than I had with my previous carrier. Very happy."
We responded:
"Thanks, Stan! I’m so happy to know that you had such a good experience with Jim and our office. Thank you for giving us the opportunity to insure your new home and cars, and best wishes!"
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Norma Hubble

June 20, 2025

5  out of  5
rating by Norma Hubble
"I cannot say enough about Emily she is so helpful, asks great questions to really find out what you need and is very professional."
We responded:
"Thank you, Norma!!!"
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Jorge Perez

June 20, 2025

5  out of  5
rating by Jorge Perez
"I recently had the pleasure of working with Emily Ashford from Arty Pagan - Sate Farm, and she made the insurance process nice and easy. She is friendly, knowledgeable, and always ready to answer my questions. I highly recommend Arty Pagan agency and Emily Ashford to anyone looking for an insurance agency that puts customers first. Thank you"
We responded:
"Thanks for that great review, Jorge! I’m glad you had such a positive experience with our office!"
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Steven Penuel

June 19, 2025

5  out of  5
rating by Steven Penuel
"Emily helped transfer my insurance from MO. To FL. She made it an easy process and explained everything . She is friendly , professional and very knowledgeable ! I highly recommend Arty Pagan State Farm for your insurance needs! Thank you , Emily!!!"
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Dee Faulusi

June 19, 2025

5  out of  5
rating by Dee Faulusi
"Emily is my agent at State Farm. Emily is very professional at her job and extremely knowledgeable,…easy to work with! I highly recommend Emily for all your insurance needs."
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Howard Fulton

June 18, 2025

5  out of  5
rating by Howard Fulton
"Emily is always super helpful. She truly tries to understand what you are trying to accomplish. I highly recommend Artie Pagan’s State Farm office."
We responded:
"Thank you, Howard. So many people appreciate Emily. She is a rock in our agency. Thank you for allowing us to handle your insurance for so many years!"
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Cameron Cheek

June 18, 2025

5  out of  5
rating by Cameron Cheek
"Always responsive and helpful, Brenda Stocum specifically went above and beyond to resolve an issue with my claim being delayed on the corporate side. I appreciate her taking the time in her busy schedule to prioritize my issue, which has lasted for 5 weeks by the way, and solve it for me. She even followed up with me to make sure the issue was resolved. 11/10 Customer service, thank you Brenda!!!"
We responded:
"Great review! Thanks, Cameron. I'm so happy that Brenda was able to help you navigate through the claims process and get you to a resolution. That is how we advocate for our customers. Thank you for giving us the opportunity to serve you. "
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Dave Bigglesworth

June 18, 2025

5  out of  5
rating by Dave Bigglesworth
"Emily from State Farm helped us with boat insurance. She was pleasant, very responsive, and she found me the coverage I need. I feel I’m in good hands. Thanks!"
We responded:
"Thank you, Dave! "
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Joseph roulo

June 18, 2025

5  out of  5
rating by Joseph roulo
"It’s been almost a few years since I last posted here, however, I felt it was necessary to rate at a five star again! Emily from this office came to the rescue and helping me with my auto insurance and DMV situation. Sam was also great in helping me this year as well to make some homeowners insurance changes! The knowledge both of these associates have , their persistence , and their communication as simply superb! Thank you"
We responded:
"Thanks for your kind comments, Joseph! Jayneen is our team leader. She is extremely knowledgeable and has over 16 years experience in the insurance business. I’m so happy that she was able to set you up with the best rate and coverage for your homeowners and auto insurance. I’m also glad that she took the time to explain the policy details. Thanks, again."
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Sharon Fairy

June 9, 2025

5  out of  5
rating by Sharon Fairy
"The office was delightful! Jim McCarl, whom I had the pleasure of working with this morning, reviewed my accounts step by step making sure I was informed and understood the information presented to me. We tweaked a few things and updated my coverage to fit the family’s needs. I left feeling a little more secure in our crazy world! State Farm has always been there when my family needed them. Thank you Jim"
We responded:
"Thanks for that great review, Sharon! I'm so happy to know that you had a such a positive experience with Jim and our office. We appreciate you letting us serve you and for being a long-term State Farm customer!"
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Malak Hammad

June 5, 2025

5  out of  5
rating by Malak Hammad
"I had an outstanding experience working with Arty Pagan and his teammate Brenda at State Farm Insurance Their professionalism, knowledge and dedication truly set them apart. They took the time to explain all my options clearly making sure I felt confident in my decisions. Brenda's attention to detail and commitment to finding the best coverage tailored to my current needs (unfortunately was recently in a car accident) made the entire process seamless and stress-free. Beyond their expertise Brenda was incredibly friendly approachable and responsive I have known Arty for years and his agency is currently ensuring three of my vehicles as well as my home If you are looking for a reliable, knowledgeable and trustworthy insurance agent I wholeheartedly recommend Arty Pagan and his team."
We responded:
"Thank you, Malak!!! That’s is such a wonderful review for Brenda and our team. Brenda loves making customers happy. We sincerely appreciate you allowing our office to serve you for so many years. "
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Felipe Cardenas

June 2, 2025

5  out of  5
rating by Felipe Cardenas
"Excellent!"
We responded:
"Thank you, Felipe!!!"
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Anh Le

June 2, 2025

5  out of  5
rating by Anh Le
"Brenda Stocum at Arty Pagan is professional as best. Within few minutes she show me how I can pay less than the price of the water bottle at Disney to have all my three policies doubled the cover for property damage. Thanks Brenda!"
We responded:
"Thanks so much for this feedback, Anh. Brenda does a great job for our customers and I’m so happy that she was able to help you with your home and auto insurance needs. We appreciate you doing business with our office. Thank you!"
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Ms. Jan

May 30, 2025

5  out of  5
rating by Ms. Jan
"I am very happy to have chosen this State Farm location. They were great. My agent Emily Ashford really stands out on being patient, prompt, and diligent in helping me get the best rate and coverage. Thank you. Ms. Ashford."
We responded:
"Thank you, Ms Jan! I’m so happy that Emily was able to help you get the best rate and coverage! Thank you for giving us the opportunity to earn your business."
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Marcie Engel

May 29, 2025

5  out of  5
rating by Marcie Engel
"The entire office was amazing to work with! Especially Brenda! I appreciate all of you in this office! Would highly recommend them!"
We responded:
"Thank you, Marcie!!! We appreciate you giving us the opportunity to earn your business!"
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Chetty Art

May 20, 2025

5  out of  5
rating by Chetty Art
"Brenda was very professional, personable, helpful, and easy to work with! She explained all the coverages to best fit my needs and it was a fantastic experience. This is why I love State farm, their employees are great and make it easy! Thanks again Brenda! You rock!!"
We responded:
"Thanks for the very kind words! Brenda does a great job advising customers on coverages. I’m so happy that she was able to do that for you. Thank you for choosing our office for your insurance needs. We appreciate you!"
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Christopher Wallance

May 19, 2025

5  out of  5
rating by Christopher Wallance
"Emily helped us to obtain home owners insurance for our new home. She was very knowledgeable, thoughtful, and professional. I highly recommend her."
We responded:
"Thank you, Christopher! We are happy to be able help you in this exciting process. Best wishes in your new home!"
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Judi Froehlich

May 19, 2025

5  out of  5
rating by Judi Froehlich
"Maria was helpful helping me pay my home owners policy. Not only did she help me do it, she saved me $56 dollars by catching that there was a fee attached to paying with a credit card. She was very pleasant, kind & professional. I could not ask for better service. Thank you so very much."
We responded:
"Thank you, Judi!!! I'm so happy that Maria was able to save you some money. Thank you for allowing us to handle your insurance! "
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Fiore costa

May 15, 2025

5  out of  5
rating by Fiore costa
"I must say that if service is important, Karl Leech, is at the top. I was so frustrated trying to obtain car insurance that I had almost given up. I then went into State Farm in Melbourne and Karl took the pain and frustration out of the entire process and within 30 minutes my vehicle was covered. Karl made this process painless and achieved the task at hand. Thanks Karl"
We responded:
"Thank you, Fiore!!! Karl is dedicated to providing exceptional customer service. Thank you for giving us the opportunity to earn your business! "
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Tin Clev

May 13, 2025

5  out of  5
rating by Tin Clev
"Thank you so much Karl, for your excellent customer service. You were very professional, you listened to my needs and concerns and therefore have earned me back as a customer. Keep up the great work!"
We responded:
"Thank you, Tin!!!"
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glen mcclary

May 9, 2025

5  out of  5
rating by glen mcclary
"Great effort to reduce my auto insurance costs. Super, super!"
We responded:
"Thank you, Glen!!! Glad we could help."
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Hunter Faulisi

May 7, 2025

5  out of  5
rating by Hunter Faulisi
"Jim and Emily are the best. got me in and out and provided superior customer service. I think that's the goal in the Insurance Industry which is providing good quality Customer Service and Jim and Emily certainly exceeded my expectations. they were easy to work with and looking forward to working with them again when my quote comes up for renewal."
We responded:
"Thank you, Hunter!!! What a great review. I’m glad that Jim and Emily were able to provide high quality customer service. Thank you for allowing us to handle your insurance!"
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Cody Cook

May 7, 2025

5  out of  5
rating by Cody Cook
"Jessica is a great agent, she always pays attention to the little details and makes sure everything is taken care of properly. You can tell she loves her job and its not just a pay check for her like some past agents I've dealt with."
We responded:
"Thank you, Cody!!!"
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Shelby Cayro

May 3, 2025

5  out of  5
rating by Shelby Cayro
"Jim, our agent, rescued us from the incompetence of another agent, who we had been referred to. I have been with State Farm for 40+ years and can unequivocally state that Jim is one of the best Insurance Agents, I have had the pleasure of dealing with; he is professional, competent and is immediately responsive to his client’s needs."
We responded:
"Thank you, Shelby! I’m so happy that Jim was able to help you through those issues. We sincerely appreciate you giving us the opportunity to earn your business!"
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Lisa S. Gerard

May 1, 2025

5  out of  5
rating by Lisa S. Gerard
"As a first time client of State Farm, though no stranger to home and auto insurance, I was pleasantly surprised at the professional services I received. Not only did they bundle my quality products at an unanticipated savings, but Jim McCarl sealed the deal with his winning customer service style. He was friendly, knowledgable, and timely! Dealing with Arty Pagan - State Farm Insurance, felt like chatting with trusted friends. A 5 star rating is not enough."
We responded:
"Thank you, Lisa!!! So happy that Jim was able to help you with auto, home, and other insurance. We appreciate you giving us the opportunity to to earn your business!"