State Farm® Insurance Agent Arty Pagan

"Thank you so much Karl, for your excellent customer service. You were very professional, you listened to my needs and concerns and therefore have earned me back as a customer. Keep up the great work!"

"Great effort to reduce my auto insurance costs. Super, super!"

"Jim and Emily are the best. got me in and out and provided superior customer service. I think that's the goal in the Insurance Industry which is providing good quality Customer Service and Jim and Emily certainly exceeded my expectations. they were easy to work with and looking forward to working with them again when my quote comes up for renewal."

"Jessica is a great agent, she always pays attention to the little details and makes sure everything is taken care of properly. You can tell she loves her job and its not just a pay check for her like some past agents I've dealt with."

"Jim, our agent, rescued us from the incompetence of another agent, who we had been referred to. I have been with State Farm for 40+ years and can unequivocally state that Jim is one of the best Insurance Agents, I have had the pleasure of dealing with; he is professional, competent and is immediately responsive to his client’s needs."

"As a first time client of State Farm, though no stranger to home and auto insurance, I was pleasantly surprised at the professional services I received. Not only did they bundle my quality products at an unanticipated savings, but Jim McCarl sealed the deal with his winning customer service style. He was friendly, knowledgable, and timely! Dealing with Arty Pagan - State Farm Insurance, felt like chatting with trusted friends. A 5 star rating is not enough."

"Brenda was so helpful during a stressful situation and got everything fixed for me!"

"Brenda was extremely helpful and had the answers to my questions. Have always had great customer service at this location."

"Very nice, polite and professional"

"Save yourself the stress and hassle, find an agent who cares!"

"We've been using Arty's office for 20 years for all of our insurance needs. It has gone down hill slowly over the last 10 years. Apparently, they spend their time getting reviews rather than doing their job because the lack of attention to detail and customer service has gone from a 8 out of 10 in 2005 to a 2 out of 10 in 2025! Valarie left and she was the ONLY reason we stayed. She was competent and always provided excellent costumer service. We will be moving to another agent asap!"

"Emily Ashford, Great Insurance rep for Arty Pagan State Farm Ins. Patient, informative and just a pleasant experience. Thank You!"

"Emily was exceptionally courteous and knowledgeable"

"A current State Farm customer wanting to discuss the transfer of our relationship from an agent in Naples to be closer to home. Felt totally put down because my wife and I live in Palm Bay, guess not respectable enough since we don't live in Viera, truly a sad commentary on Community to a new resident of Florida. Client contact to check out possibility of appointment to just to meet a representative was to call me back..never bothered to reach out. Overall, it was a disappointing experience with a company that boasts almost a five-star rating and champions customer service excellence."

"Jim McCarl was very helpful with my insurance needs. He was extremely knowledgeable and answered all of our questions. He was both professional and friendly in all interactions."

"I had a wonderful experience with Brenda sorting out car insurance. She answered every email and phone call with professionalism, understanding, and knowledge. Things could not have worked out better when all was said and done. Thank you, Brenda, for a walking me through the process and for adjusting our policy!"

"I had the tremendous pleasure to work with Jennifer with my insurance policies. She was extremely detailed in her knowledge and her customer service was impeccable."

"Emily has been great to work with during my transition to Florida. Thank you"

"I've been a client of Arty Pagan's office for decades as I've moved in and out of Florida during my career. Always found them to be exceptionally responsive and helpful in keeping rates down. Most recently Brenda Stocum found a way to knock a chunk off my auto insurance. She's very helpful and it's much appreciated."

"Emily is the sweetest and very personable, I highly recommend!!"

"Brenda was very helpful and went out of her way to help me solve a problem with my State Farm drive safe app without her help I would’ve been lost. I would highly recommend Brenda’s help at this State Farm office to anyone thank you again Brenda you are awesome! Marvin"

"Emily has been awesome to work with since moving to Florida."

"Rapido,eficiente,buena atencion todo perfecto. Muchas garcias"

"Very personable and knowledgeable"

"Fantastic people to work with. Highly recommend."