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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brianna Vickers

Brianna Vickers

October 6, 2026

5  out of  5
rating by Brianna Vickers
"I had such a great experience working with Isaiah at State Farm! He was extremely helpful, patient, and professional throughout the entire process of getting my car insurance. He took the time to explain everything clearly, answered all of my questions, and made the process so easy and stress-free.

It’s not every day you come across someone who genuinely cares about helping their customers, and Isaiah definitely went above and beyond. I truly appreciate his excellent customer service and would highly recommend him to anyone looking for insurance.

Thank you, Isaiah, for making the whole experience such a great one"
We responded:
"Hi Brianna,

Thank you so much for sharing your experience! Isaiah will be thrilled to hear your kind words about his helpful and professional service. We're grateful for your recommendation and are here whenever you need assistance with your insurance.

Arty Pagan - State Farm Insurance Agent"
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Scott MacLean

October 2, 2026

5  out of  5
rating by Scott MacLean
"ISAIAH WAS EXCEPTIONAL! He guided me through a process with state farm that I'd felt might be expensive and difficult. He covered all possibilities for my wife and myself and got us better coverage than we'd had for far less than expected. Took no more than a 15 minute phone call and the policy we now have is more than we'd hoped for less than we expected. New car,updated policy, better coverage, for a cheaper price. Way to go! Thank you ISAIAH."
We responded:
"Hi Scott,

Thank you for sharing your experience! Isaiah will be thrilled to hear how he made the process smooth and affordable for you and your wife. We're grateful for your trust and are here whenever you need assistance with your insurance needs.

Arty Pagan - State Farm Insurance Agent"
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Heather

October 1, 2026

5  out of  5
rating by Heather
"Isaiah was awesome really helped me out an lowerd my bill tremendously from what it was with Geico! Definitely recommend!"
We responded:
"Hi Heather, thanks for sharing your experience! Isaiah will be thrilled to hear how much he helped lower your bill compared to Geico. We appreciate your recommendation and are here whenever you need assistance with your insurance. "
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Gil Nyland

September 30, 2026

5  out of  5
rating by Gil Nyland
"Was very professional"
We responded:
"Hi Gil, thank you for recognizing our professionalism! Our team at Arty Pagan - State Farm Insurance Agent is dedicated to providing top-notch service. We look forward to assisting you with any future insurance needs."
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Kaluphotography Lou

September 24, 2026

5  out of  5
rating by Kaluphotography Lou
"Never had a better experience with an agent, Jon was customer friendly, Very knowledgeable and helped me to get through the whole process of coming back to State Farm. Very attentive to his job and knowledgeable. A great asset to State Farm. here’s a photo of Jon This way you know who you’re talking to when you sign up with State Farm. I was with State Farm almost 20 years ago after Connie Childs Cook retired now I’m back home🙏🏻🙏🏻"
We responded:
"Thank you for those wonderful comments about Jon! And welcome back to State Farm!!!"
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Laurie Robey

September 16, 2026

5  out of  5
rating by Laurie Robey
"Great, friendly quick service. Offered products that I needed and explained my options. Very satisfied!!"
We responded:
"Thank you, Laurie!!!"
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Berezo James

September 14, 2026

5  out of  5
rating by Berezo James
"Jon Lutzeller is a phenomenal agent! He is knowledgeable, professional and very kind!"
We responded:
"Thank you, Berezo James!!!"
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Erika Santos

September 1, 2026

5  out of  5
rating by Erika Santos
"Fast and efficient service!!! Very pleased!! John was such a delight!! Highly recommend!!!"
We responded:
"Thank you, Erika!!!"
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Scott Eddy

August 29, 2026

5  out of  5
rating by Scott Eddy
"Isaiah was nice and knowledgeable. Thank you 👍"
We responded:
"Thank you, Scott!!!"
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Charles Gentile

August 27, 2026

5  out of  5
rating by Charles Gentile
"Jon was exceptional in his service and very professional in the way he worked with us. We truly appreciate his help in resolving our issues. We highly recommend Jon and The Arty Pagan Agency."
We responded:
"Thank you, Charles! I’m very pleased that Jon was able to help resolve those issues. We appreciate you giving us the opportunity to serve you. "
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Mara Glove

August 26, 2026

5  out of  5
rating by Mara Glove
"Isaiah was my agent. He did an in exceptional job in helping me save a ton of money on my monthly premium. I am so pleased to have him work on a policy for me now I can actually breathe with comfortable payments. Thank you, Isaiah."
We responded:
"Thank you, Mara! I'm so happy that Isaiah was able to save you money! We appreciate the opportunity to earn your business."
Profile photo of AFUTU ASHIE

AFUTU ASHIE

August 20, 2026

5  out of  5
rating by AFUTU ASHIE
"Emily is the best insurance agent I've ever worked with. She is friendly, polite, and truly goes above and beyond to ensure her clients' needs are met. She went out of her way to make sure everything was taken care of. A real asset to her company — she is exceptional and highly recommended!"
We responded:
"Thank you, Afutu!!! "
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Christine maclean

August 17, 2026

5  out of  5
rating by Christine maclean
"John is a great agent, very helpful and always there to guide you in the right direction"
We responded:
"Thank you, Christine!"
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Brittany Westerman

August 10, 2026

5  out of  5
rating by Brittany Westerman
"Karl was super nice and knowledgeable with any questions asked!"
We responded:
"Thank you, Brittany!"
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RadiosGomer

July 31, 2026

1  out of  5
rating by RadiosGomer
"Absolute dumpster fire. They dropped the ball on my umbrella policy. Then, I cannot get ahold of anyone who can tell me what happened. Four calls over two weeks, four promises of a “call back”, none ever happened. Maria promised to “personally ensure I get a call back”, three days later I call back again and she says “she did her dilligence by sending a note to someone to call me back”. Called corporate to change agents. Avoid Arty Pagan and his disastrous office."
We responded:
"So sorry that we didn’t meet your expectations. I sincerely apologize. We handle an average of 250 incoming calls per day servicing about 16,000 policies, and sometimes we drop the ball. The overwhelming majority of our customers are extremely pleased with our customer service. You deserve to have the same level of service. Best wishes. "
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Belinda Darnell

July 28, 2026

5  out of  5
rating by Belinda Darnell
"I had a fantastic experience working with Jon Lutzeier at Arty Pagan State Farm. He was incredibly knowledgeable, responsive, and made adding one of my vehicles to my policy quick and effortless. The entire office is always friendly, available, and they actually know who I am every time I call, which says a lot about their customer service. I especially appreciate how easy they made the process of insuring our teenage drivers. I highly recommend Jon and the entire Arty Pagan State Farm team if you’re looking for outstanding service and people who truly care about their clients."
We responded:
"Thank you, Belinda! Jon is another one of our rock star employees. I am blessed to have a great team. We appreciate you giving us the opportunity to earn your business."
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Kylie Wellman

July 28, 2026

5  out of  5
rating by Kylie Wellman
"Jon Lutzeier was very helpful and friendly! He helped me call my apartment complex and fix mistakes on my insurance agreement that I did even know I had."
We responded:
"Thank you, Kylie! I’m glad that Jon was able to help you with your renter’s policy. We appreciate the opportunity to serve you."
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Joseph Leonardi

July 24, 2026

5  out of  5
rating by Joseph Leonardi
"Maria was most helpful and very professional. Coming to this office was a pleasure"
We responded:
"Thanks, Joseph!!!"
Profile photo of Srini Suni

Srini Suni

July 2, 2026

5  out of  5
rating by Srini Suni
"Customer focused service from Jon was very helpful. I recommend Jon to anyone is looking for new policy on either home or auto."
We responded:
"Thank you, Srini!!!"
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Atussa Harmon

June 26, 2026

5  out of  5
rating by Atussa Harmon
"Maria was very professional, courteous and knowledgeable"
We responded:
"Thank you, Atussa!!!"
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Y. Pat Simpson

June 26, 2026

5  out of  5
rating by Y. Pat Simpson
"Requested info and Maria was very helpful and sent needed Info."
We responded:
"Thank you, Yvonne!!! I'm glad Maria was able to provide the info needed. "
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Marlene Gonzalez

June 26, 2026

5  out of  5
rating by Marlene Gonzalez
"Me and my boyfriend got involved in a terrible accident .we sekeed help at his insurance state farm .Ms María Santiago helped us a lot , twice .She was very kind , knowledgeable and herd our concerns and questions .She was very patient as well.She went the extra mile with all these paperwork that we did not know how to proceed .Thanks again María for your excellence."
We responded:
"Thank you, Marlene!!! This is what we're about - helping our customers recover from the unexpected. I'm so happy that Maria was able to go the extra mile and provide knowledgeable and helpful guidance in handling your claim. We appreciate the opportunity to serve you! "
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Patricia Messitt

June 25, 2026

5  out of  5
rating by Patricia Messitt
"Maria is so kind as well as knowledgeable and helpful. She knew exactly what to do to switch over my insurance to my new vehicle!"
We responded:
"Thank you, Patricia!!! We appreciate you choosing our office to handle your auto insurance. "
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Susan Montague

June 24, 2026

5  out of  5
rating by Susan Montague
"I called State Farm at 3:30 in the afternoon to insure our Classic car. Shanna worked hard to get our insurance set up quickly so that my husband could attend a car show the next morning. She communicated brilliantly, and we got the job done before closing time!"
We responded:
"Thank you, Susan!!! I'm so happy that your husband got the opportunity to show off that beautiful car!"
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Peter Rea

June 24, 2026

5  out of  5
rating by Peter Rea
"The whole experience was a joy outstanding professalisiam. Shauna was extremely helpful"
We responded:
"Thank you, Peter!!!"