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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of A S

A S

September 18, 2024

5  out of  5
rating by A S
"Emily did an amazing job to get me a homeowners insurance on very short notice. She handled everything professionally and in a timely manner to ensure all the inspections, communications between insurance and mortgage company, and paperwork was completed properly. Also, Emily had very good customer service skills and only contacted me in the manner I requested (i.e. email, phone calls, etc). Overall it was a great experience."
We responded:
"Great feedback! Thank you so much. I’m very happy that Emily made getting homeowners insurance such a positive experience for you! Thanks for giving us a chance to earn your business! "
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Mike Henry

September 13, 2024

5  out of  5
rating by Mike Henry
"When you get exceptional support I feel it’s worth letting others know. Emily is just that, exceptional! I was transferring car title and insurance over to my son and needed a State Farm agent in my son’s home state. I was put in touch with Emily and not only did she take care of everything, she patiently stepped thru the various coverages, explaining and answering questions. Her personality, knowledge, response time and attention to detail are exceptional! I feel my son now has a “friend” he can reach out to if need be. Thank you Emily!!"
We responded:
"Thank you, Mike! Emily does a fantastic job for us. I’m so happy that she was able to help your son get established here with his car insurance. I enjoyed meeting and speaking with you and your family. Thanks for giving us a chance to earn your business. "
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Amy Nye

September 11, 2024

5  out of  5
rating by Amy Nye
"McKayla was informative and helpful without being pushy. I wasn’t real interested in getting more quotes that were too high, but she handled it just right and I made the switch to State Farm!!!"
We responded:
"Thank you, Amy! I’m so glad that McKayla was able to help you make the switch easily. Thank you for giving us a chance to earn your business!"
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Amber Lewis

August 26, 2024

5  out of  5
rating by Amber Lewis
"Makayla was a pleasure to work with and just saved me so much money! Definitely recommend giving her a call! Thanks Makayla."
We responded:
"Thank you for your great feedback, Amber! So happy that McKayla was able to save you so much money! We appreciate you giving us the opportunity to earn your business."
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Ruth Cain

August 1, 2024

5  out of  5
rating by Ruth Cain
"I’ve had State Farm for at least 35-40 yrs and they e always been very helpful!!"
We responded:
"Thank you, Ruth! We appreciate you and your family placing your trust in our office for so many years!"
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Krishna Patel

July 19, 2024

5  out of  5
rating by Krishna Patel
"I cannot say enough great things about McKayla! We were on a time crunch for home insurance quotes and not only was she quick in getting us a great quote but she was able to help us find additional discounts and switch our car insurance to a rate almost 1/2 the price of our current policy. Thank you, McKayla for being to patient and attentive throughout the entire process!"
We responded:
"Thank you, Krishna! I’m very happy that McKayla was able to get the quote to you so quickly and that we were able to add your auto insurance for 1/2 the price of your current policy. Thank you for giving us the chance to earn your business!"
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Linda Foley

July 3, 2024

5  out of  5
rating by Linda Foley
"Started out pretty upset over insurance hikes. Megan was amazing. By the time we were done she not only stopped the increase but, managed to actually drop my payment!!! Now that's what I call great customer service! Thanks Megan!!"
We responded:
"So happy to hear that, Linda! Thanks for giving us the chance to review your policies with you. Megan does a great job with that, and so do others on our team. We appreciate you choosing our office for your insurance needs. "
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Fl Bizowner

July 1, 2024

5  out of  5
rating by Fl Bizowner
"Makayla was great! Saving me over 1200 a year! Highly recommend!"
We responded:
"Awesome! I’m so happy that McKayla was able to save you s much money! Thank you for giving us the opportunity to earn your business. We appreciate you."
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Anthony Fico

June 17, 2024

5  out of  5
rating by Anthony Fico
"She was very patient and explained everything to us and was very easy to understand her. I think she deserves recognition for her demeanor"
We responded:
"Thanks, Anthony! We appreciate you choosing us for your insurance needs."
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SteveandWanda Kindrick

May 21, 2024

5  out of  5
rating by SteveandWanda Kindrick
"mcKayla from Arty Pagan State Farm was exceptionally easy to work with. she was friendly,prompt,efficient ,and conciseindealingwith us.She was able to provide the coverage we needed. her actions gave us confidence we have chosen wisely by choosing State Farm Insurance."
We responded:
"Thank you, Steve and Wanda! I’m so happy that you had such a positive experience with McKayla and our office! Your feedback is very much appreciated. Thanks for the kind words and for choosing our office!"
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Pam Harrell

May 15, 2024

5  out of  5
rating by Pam Harrell
"Absolutely the best!! McKayla guided me effectively and quickly! Best part? She stayed in touch!!"
We responded:
"Thank you, Pam! McKayla has more than 20 years experience in Florida insurance and she is committed to providing great guidance for our customers. Thanks for your kind words and for choosing our office!"
Profile photo of Rustam A.

Rustam A.

May 14, 2024

5  out of  5
rating by Rustam A.
"Emily Ashford is always very helpful and provides great service!"
We responded:
"Thank you, Rustam! Emily is committed to providing great service to our customers. Thanks for choosing our office!"
Profile photo of Linda Addison

Linda Addison

May 7, 2024

5  out of  5
rating by Linda Addison
"My husband and I have insured our vehicles with Arty for many years. Our experience with Arty and his staff can be consistently described as “Best in Class”. His team takes the time to listen when we have question or concerns. Questions are answered and concerns are always addressed promptly. Just a great overall experience. Thanks Arty!"
We responded:
"Thank you, Linda. I sincerely appreciate the support you have given to our team over the years. Your comments are so heart-warming and much appreciated by our entire team!"
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Melissa Johnson

May 1, 2024

5  out of  5
rating by Melissa Johnson
"McKayla was amazing! She was great at explaining my coverages and even made some additional recommendations. She made it very easy!"
We responded:
"Thanks, Melissa! McKayla has a tremendous amount of experience and knowledge in the insurance industry. I’m happy that she was able to explain you coverage and make additional recommendations. Thanks for giving us the opportunity to earn your business!"
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Eric Durham

March 28, 2024

5  out of  5
rating by Eric Durham
"I have been at State Farm - Arty Pagan for around 5 years now and have always had outstanding service from this State Farm branch/agent. In particular, my account rep Valerie has been an outstanding help to me and my family. She is always friendly, knowledgeable, and willing to take time to answer all of my questions. In addition, without me even asking she is always making sure that I am getting the best rates by proactively making sure I am being credited for the maximum number of discounts I am eligible for. She is the main reason my family is still with State Farm!"
We responded:
"Thank you, Eric!!! Val is about to celebrate her 19th year with our office. She always gets great feedback. Thank you for trusting us to help you with your insurance needs. "
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Shanna Winter

March 25, 2024

5  out of  5
rating by Shanna Winter
"Brenda from Aarty Pagan’s office was a great help in getting me all set up with new car insurance and answered any questions I had. I would highly recommend contacting her with your car insurance needs!"
We responded:
"Thank you, Shanna! So happy that Brenda was able to help you get set up with new car insurance. Thank you for choosing my office for your insurance needs. "
Profile photo of Mike Willis Roofing & Construction, LLC.

Mike Willis Roofing & Construction, LLC.

March 12, 2024

5  out of  5
rating by Mike Willis Roofing & Construction, LLC.
"Brenda provided us excellent customer service! She was very knowledgeable and advised us how to handle a confusing situation! Thank you :) -Amanda"
We responded:
"That’s Great news, Amanda! I’m so happy that Brenda was able to help you navigate through that confusing situation. We sincerely appreciate the feedback, and thank you for choosing our office for your insurance needs!"
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Max Paillant

March 4, 2024

5  out of  5
rating by Max Paillant
"I haven't had any claim with statefarm, my review is not about that. I have to say so far, their customer service is 5 *, in particular Jessica L., She's cordial, prompt to answer any questions or concerns."
We responded:
"Thank you, Max! Jessica is a great addition to our team. She’s very knowledgeable and extremely customer focused. Thanks for the feedback and for choosing to do business with our office! "
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Daniel Arista

March 2, 2024

5  out of  5
rating by Daniel Arista
"In a world of businesses charging the maximum and delivering the minimum, Arty Pagan's office is a refreshing and much appreciated return to business practices of delivering value with excellent service. Emily Ashford has been perfectly professional, competent, and friendly through all out interactions. Highly recommend them for any of your insurance needs."
We responded:
"Thank you, Daniel! I’m so happy that Emily was able to deliver value with excellent service for you. Thanks for giving us the opportunity to earn your business! "
Profile photo of Sandra D. Phillips

Sandra D. Phillips

February 27, 2024

5  out of  5
rating by Sandra D. Phillips
"I must say that Brenda was an excellent person to deal with she was outstanding very thorough and a great personality. I had to recommend her for any higher position that she may apply for she is the best thank you"
We responded:
"Thank you, Sandra!"
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Jackie C

February 17, 2024

5  out of  5
rating by Jackie C
"After my homeowners insurance increased 61%, I called my local agent. Couldn’t get a hold of a real person and had to leave a voice message asking for a call back to see if there was anything I could do to reduce the premium. After waiting several weeks with no call back, I found a recommendation on NextDoor for Jim McCarl at Arty Pagan State Farm in Suntree. When I called, to my surprise, after only two rings, a human being answered, and she courteously and promptly scheduled me for an appointment with Jim the next business day. Jim McCarl was so easy to deal with. He’s extremely knowledgeable and took the time to answer all of my numerous questions. He patiently, meticulously and thoroughly compared my current coverage with what he was able to offer - a policy that was nearly identical but in one or two aspects actually provided better coverage than what I had, at a much more affordable price. In addition, he offered to bundle my homeowners with my auto insurance, which saved me even more. It was such a pleasure to deal with a professional who is kind, really cares about his customers and knows how to provide good service. If you’re in need of getting a price quote for your insurance, I highly recommend this State Farm office; and particularly insurance agent Jim McCarl for your insurance needs. Thank you, Jim!"
We responded:
"Jackie, thank you so much for that wonderful review. I’m so happy that Jim was able to help you with your home and auto insurance. Thank you for giving us an opportunity to earn your business!"
Profile photo of Rose` Baldwin

Rose` Baldwin

February 17, 2024

5  out of  5
rating by Rose` Baldwin
"EMILY IS FANTASTIC!!!! She deserves a raise."
We responded:
"Thank you, Rose! We are so happy that Emily was able to help you. Thanks for your business."
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Roger Behrens

February 15, 2024

5  out of  5
rating by Roger Behrens
"Want to thank the team at Arty Pagan State Farm office for making the extra effort to process a vehicle insurance change. State Farm underwriting is experiencing staffing shortages which delayed the transaction. The Pagan team stayed on top of it and communicated often with updates."
We responded:
"Thank you, Roger!!! We appreciate your business very much! "
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Kevin Dandrea

February 7, 2024

5  out of  5
rating by Kevin Dandrea
"Valerie is very quick! She had my file open before I told her why I was calling. Then gave me quick answers. I know a pro when I hear one. The whole staff is always on top of everything. Thanks for the great service!"
We responded:
"Thank you, Kevin!!! That’s fantastic feedback! Valerie is my longest term employee at 19 years and we are proud of her and the entire team. Thanks, again."
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Mia Walthers

February 5, 2024

5  out of  5
rating by Mia Walthers
"She is awesome and fast!!! I love professionals that know their jobs!"
We responded:
"Thank you, Mia!!!"