Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dee Faulusi

Dee Faulusi

October 1, 2025

5  out of  5
rating by Dee Faulusi
"Emily is my agent at State Farm. Emily is very professional at her job and extremely knowledgeable,…easy to work with! I highly recommend Emily for all your insurance needs."
We responded:
"Thank you, Dee! Emily does a great job for our customers! "
Profile photo of Kimberly Kay

Kimberly Kay

September 15, 2025

5  out of  5
rating by Kimberly Kay
"This State Farm office is my preferred location & brand. Proactively reviewed my policies with Sam. Very informative and courteous, answering all my questions and even calling me back with an alternative suggestion. I feel that Sam went above and beyond my expectations today. Since I’ve been a customer for over 25 years + it has been a great experience overall. Ty"
We responded:
"Kimberly, I am so sorry. We moved almost 2 years ago. Sorry that you didn’t see our notices. We sincerely appreciate you being a long term customer. Please give me a call when you have a chance. Thanks."
Profile photo of Janet Cotter

Janet Cotter

September 15, 2025

5  out of  5
rating by Janet Cotter
"State Farm is awesome. Fixed my issue immediately explaining every detail clearly and very professional. I am a very happy State Farm customer. Thanks State Farm."
We responded:
"Thank you, Janet!!! We are honored to serve you! "
Profile photo of Suzanne

Suzanne

September 12, 2025

5  out of  5
rating by Suzanne
"State Farm Insurance went over and above what I thought. Needed Roadside Assistance and they worked tirelessly to get me help. Am very impressed."
We responded:
"Thank you, Suzanne! I’m so happy that our Roadside Assistance was able to help you. We appreciate you allowing us to earn your business."
Profile photo of Anthony McClendon

Anthony McClendon

September 12, 2025

5  out of  5
rating by Anthony McClendon
"Shoutout to Karl and Jim! Karl assisted me with multiple policies over the last few weeks and was as solid as they come. If Karl didn’t have an answer to any question I had, he made sure to get an answer and always got back to me same day. Patient, communicative, and professional."
We responded:
"Thank you, Anthony! We are happy to have you as a customer. I’m so glad that our team served you well. We appreciate you!"
Profile photo of Jacquie Arnold

Jacquie Arnold

September 12, 2025

5  out of  5
rating by Jacquie Arnold
"Big thank you to Jessica for her exceptional service helping me transition over to State Farm for my home owners insurance. She was very supportive, informative, showing excellent customer service and professionalism. Thank you again Jessica!"
We responded:
"Thank you, Jacquie!!! Jessica does a great job helping customers make that transition. We appreciate you giving us the opportunity to earn your business and handle your homeowner’s insurance. "
Profile photo of Diana Guzman

Diana Guzman

September 11, 2025

5  out of  5
rating by Diana Guzman
"In the short two days I walked into Arty’s offices I felt more welcomed and all my concerns with my dad’s policy were in the most capable hands! Brenda- Sam and Arty have been truly amazing helping me move our offices to Melbourne! They are more than just 5 stars in my book! Helpful, kind, knowledgeable and courteous - I know here I am in great hands!"
We responded:
"Thanks for that wonderful review, Diana!!! Please accept our sincere condolences. I’m glad that we were able to help you navigate through the issues, answer your questions, get your dad’s policies transferred here, and reduce some of the burden you faced in this process. We appreciate you trusting us to help you through that. "
Profile photo of Mark R

Mark R

September 11, 2025

5  out of  5
rating by Mark R
"Had some questions and an issue with logging into my account. Brenda was extremely helpful in answering all my questions and clearing up all of my problems. I have been with State Farm for almost 50 years and highly recommend them."
We responded:
"Thank you, Mark! Wow! Almost 50 years with State Farm! That’s amazing! Thank you for being such a loyal, long-term customer. I’m glad Brenda was able to help you with your questions and resolve the issues. We sincerely appreciate you!"
Profile photo of Donna DiBongrazio

Donna DiBongrazio

August 29, 2025

5  out of  5
rating by Donna DiBongrazio
"Maria was very friendly and helpful today with switching cars on my insurance."
We responded:
"Thank you, Donna!!!"
Profile photo of Bonnie Shearin

Bonnie Shearin

August 29, 2025

5  out of  5
rating by Bonnie Shearin
"Brenda is the best! She got me what I needed in 2minutes while I was at the DMV! Great customer service! Thank you!!"
We responded:
"Thanks, Bonnie! I’m so glad to hear the Brenda is as able to quickly get you the documentation you needed while waiting at the DMV. Thanks for giving us the opportunity to be your insurance provider. "
Profile photo of Mark Sorensen

Mark Sorensen

August 28, 2025

5  out of  5
rating by Mark Sorensen
"I have been with Arty for car and now homeowner insurance for 30+ years. I have been very happy with their service and staff like Brenda. I give them 5 stars all around."
We responded:
"Thank you, Mark!!! We appreciate you so much! We are truly blessed to have so many long-term, loyal customers like you. "
Profile photo of Diane Perez

Diane Perez

August 28, 2025

5  out of  5
rating by Diane Perez
"Been with State Farm for over 40 years. I've always been pleased with the service I've received from State Farm. Brenda has been great in taking quick care of my recent issues. As always, Thank You Mr. Pagan!"
We responded:
"Thank you, Diane!!! It is our pleasure to serve you. I’m so happy that Brenda was able to help you so quickly with your recent issue. We have tremendous gratitude for long-term, loyal customers like you! Thanks, again!!!"
Profile photo of Kerrie Smith

Kerrie Smith

August 22, 2025

5  out of  5
rating by Kerrie Smith
"She did a great job, considering I asked to see if I could lower bill, and ended up adding addional coverage for very little, which I needed. For a person of my character that's amazing. 💯"
We responded:
"Thank you, Kerrie! Marie does a great job for us. We appreciate you giving us the chance to earn your business."
Profile photo of Julian Ortiz

Julian Ortiz

August 22, 2025

5  out of  5
rating by Julian Ortiz
"Worked with Karl. I was helped on both auto and home insurance and I’ll be honest him and his team are incredible. They saved me money while providing more coverage. Great team and will always come back!!!"
We responded:
"Thank you, Julian! So happy that you had a great experience with Karl, and that we were able to bundle your auto insurance and save you money and provide higher more coverage at the same time! We love doing that! Thanks for giving us the chance to earn your business!"
Profile photo of Kimberly Trotter, RN

Kimberly Trotter, RN

August 20, 2025

5  out of  5
rating by Kimberly Trotter, RN
"Very attentive and responsive team! Thank you so much!"
We responded:
"Thank you, Kimberly! We appreciate you giving us the opportunity to earn your business!"
Profile photo of Bernard Nelson

Bernard Nelson

August 18, 2025

5  out of  5
rating by Bernard Nelson
"Working with Jim McCarl has been great. Jim is proactive and very responsive and explains the nuances of coverage and cost very understandably. Great experience working with Jim and Arty Pagan's State Farm team."
We responded:
"Thank you, Bernard!!! Jim does a great job taking care of our customers. Thank you for giving us the opportunity to be your insurance provider!"
Profile photo of Ryder and hapa

Ryder and hapa

August 14, 2025

5  out of  5
rating by Ryder and hapa
"Brenda did a wonderful, professional, courteous job she the work I just answered questions. Thank you"
We responded:
"Thank you! Brenda is committed to providing great customer service. I’m so happy that she was able to resolve your issue. We appreciate you allowing us the opportunity to earn your business!"
Profile photo of Sheri Bryington

Sheri Bryington

August 6, 2025

5  out of  5
rating by Sheri Bryington
"Maria was amazing. Answered all questions. Helped me so so much with running the policy numbers to see my end result of coverage and payment. Thank you Maria you are the best. Thank you . Maria ran policy numbers on two different cars coverage to help me and of my decision of coverage and payment AT THE SAME TIME going back and forth. VERY KNOWLEDGEABLE AND FAST!! Recommend state farm Arty Pagan office."
We responded:
"Thank you, Sheri! I’m so happy that Maria was able to help you. We appreciate you being a long time customer. Thank you for allowing us to handle your insurance!"
Profile photo of Patty B

Patty B

August 1, 2025

5  out of  5
rating by Patty B
"Maria was professional, efficient and took care of all of my needs in a timely manner. She's definitely an asset to the company..."
We responded:
"Thank you, Patty! Maria is definitely an asset for us. I’m so happy she was able to help you with your insurance needs. Thank you for giving us the opportunity to handle your policies. We appreciate you!"
Profile photo of Steve Miller

Steve Miller

July 9, 2025

5  out of  5
rating by Steve Miller
"Emily Ashford did an excellent job handling my application and getting me set up with a new homeowners policy that will save me money. I look forward to working with her and the agency in the future."
We responded:
"Thank you, Steve!!! I’m so happy that Emily was able to help you insure your home and save you some money! Thank you for giving us the opportunity to earn your business."
Profile photo of Hugo Andrés Acuña Chavarria

Hugo Andrés Acuña Chavarria

July 3, 2025

5  out of  5
rating by Hugo Andrés Acuña Chavarria
"Excellent service, thank you Maria and Carl, you are the best, 💯 Recommended"
We responded:
"Thank you, Hugo!!!"
Profile photo of Timothy Coffey

Timothy Coffey

June 25, 2025

5  out of  5
rating by Timothy Coffey
"Maria was awesome helping us with our insurance issue. I would put six or seven stars on here if I could. This insurance company has always been there for us always a helping hand."
We responded:
"Awesome! Thank you, Timothy! I’m so glad that you had a great experience working with Maria. She’s always so helpful to our customers. Thank you for your business! "
Profile photo of jannine ragan

jannine ragan

June 25, 2025

5  out of  5
rating by jannine ragan
"Michelle has been very helpful working with me since December 2024. I had insurance coverages requiring updates and reevaluation. She was so considerate and patient. She always returned my phone calls. She is such a blessing and asset to State Farm Insurance."
We responded:
"Thank you, Janine! Michelle is a dedicated insurance professional with a strong desire to help people. I’m glad you had a positive experience working with our office. We appreciate you!"
Profile photo of Mary Rogers

Mary Rogers

June 24, 2025

5  out of  5
rating by Mary Rogers
"Carl who helped me today was amazing! Asked all the right questions, pleasant and professional, and got the job done quickly! Highly recommended; thanks so much Carl!!!"
We responded:
"Thank you, Mary! Karl is pleasant and professional while getting the job done - helping our customers find solutions to their insurance issues. Thank you for giving us a chance to earn your business!"
Profile photo of Ian Kennedy

Ian Kennedy

June 23, 2025

5  out of  5
rating by Ian Kennedy
"No one likes Insurance... no one gets excited about paying your premiums... no one relishes the prospect of submitting a claim when the worst happens! With Arty Pagan State Farm, and especially Michelle Garrett, I have absolute confidence that my best interests are being protected. I have been a client of Arty Pagan State Farm with my personal home, auto, and life policies, and my commercial auto policies for around 15 years and have always been 100% satisfied. Michelle Garrett has been my go to person and has handled all of my questions and concerns with genuine care and true professionalism. When you need insurance for all of the things in our lives we do, these are your people!"
We responded:
"Thank you, Ian, my friend!!! We appreciate you allowing us to handle your auto, home, and life insurance for so many years! Michelle is another rock star in this agency, and we are fortunate to have her with a group of dedicated customer focused teammates. We appreciate you!"